Insurance Claim

To lodge an Insurance Claim on behalf of an Owner's Corporation please complete the form below and click Submit.

We will process your claim within 24 hours and or contact you if any further information is required.


All fields marked with * must be completed.

30th May 2024 - 22:14
Claimant Contact Details

Please note we will provide relevant claim information to your Owners Corporation / Strata Manager.

Policy & Property Details
Onsite Contact Details
Please nominate the contact to meet repairers or assessors required by the Insurer.
Claim Details

Please Note: We do not recommend commencing rectification works without the authority of your Insurer, unless the property is unsafe or at risk of there being further damage incurred. Your Owners Corporation Manager will have building companies they can refer you to who are experienced at this type of work.

By proceeding with works that go beyond the make safe definition, you will make it more difficult for your insurer to assess the damage and to understand the cause-and-effect nature of the incident. This will, at best, slow the progress of the claim and, worst case, may cause them to elect not to pay the claim at all, which could mean you or your Owners Corporation may be responsible for the associated call out fees and repair costs.

Please speak to your Owners Corporation Manager before proceeding in this regard. If you do not have an Owners Corporation Manager then by all means please contact us for assistance and advice in this regard.

Please also attach any other repairs quotes, invoices, reports obtained related to your claim at the bottom of this form.

If Yes, please provide proof by attaching photos, builder’s reports, etc. at the bottom of this form.

Bank Account Details
Bank Details for EFT Settlement if claim is accepted by your insurer.
Police Report Details
A police report is required if theft, vandalism or other loss is involved.
Third Party Involvement
If Third Parties were involved, please provide their details.
Other Details

Add up to 10 x attachments below.

NOTES:The total maximum upload (the sum of all individual attachments) is 65Mb. If you need to send larger files please indicate this in the Please add any other relevant comments above and we will arrange access to our dedicated file sharing platform.

Accepted file types are: .PDF and Word Documents, Video and Audio Files (MP4, MP3), Images (.JPG, PNG, GIF) and .Zip Files.

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Comments and Attachments
Date/TimeAuthorClaim StatusCommentAttachment
Attachment 1:

Attachment 2: