Insurance Claim

To lodge an Insurance Claim on behalf of an Owner's Corporation please complete the form below and click Submit.

We will process your claim within 24 hours and or contact you if any further information is required.

NOTE:

All fields marked with * must be completed.

Date / Time Of Claim:

18th July 2025 - 13:35

Claimant Contact Details

First Name:*

Surname:

e-Mail Address:*

Phone Number:

Your Relationship to the Owners Corporation:

If Other Please Specify:

Does your Owners Corporation know you are making a claim against the policy?:

Please note we will provide relevant claim information to your Owners Corporation / Strata Manager.

Policy & Property Details

Areas Or Lots Affected (If Relevant):

Street Number of property:

Street Name of property:

Suburb of property:

Postcode of property:

State of property:

Owners Corporation Number:*

ABN:

Registration for GST:

Strata Management Company:

Strata Manager Name:

Insurance Policy Number:

Underwriter:

Onsite Contact Details

Please nominate the contact to meet repairers or assessors required by the Insurer.

Contact Name:

Phone Number:

Claim Details

Date Of Loss:

Briefly describe the circumstances relating to this claim:

What is the amount of damage / loss being claimed?:

Have any emergency / make safe repairs been undertaken?:

Please Note: We do not recommend commencing rectification works without the authority of your Insurer, unless the property is unsafe or at risk of there being further damage incurred. Your Owners Corporation Manager will have building companies they can refer you to who are experienced at this type of work.

By proceeding with works that go beyond the make safe definition, you will make it more difficult for your insurer to assess the damage and to understand the cause-and-effect nature of the incident. This will, at best, slow the progress of the claim and, worst case, may cause them to elect not to pay the claim at all, which could mean you or your Owners Corporation may be responsible for the associated call out fees and repair costs.

Please speak to your Owners Corporation Manager before proceeding in this regard. If you do not have an Owners Corporation Manager then by all means please contact us for assistance and advice in this regard.

Do you require the insurer to arrange an insurer preferred repairer to attend?:

Please also attach any other repairs quotes, invoices, reports obtained related to your claim at the bottom of this form.

Has the cause of the damage been rectified?:

If Yes, please provide proof by attaching photos, builder’s reports, etc. at the bottom of this form.

Are you or your tenants able to live in the property currently?:

Bank Account Details

Bank Details for EFT Settlement if claim is accepted by your insurer.

Bank Account Name:

BSB:

Account Number:

Police Report Details

A police report is required if theft, vandalism or other loss is involved.

Was the matter reported to Police?:

If Yes, on what Date?:

If Yes, at what Police Station?:

If Yes, what is the Report Number?:

Third Party Involvement

If Third Parties were involved, please provide their details.

Name:

Phone Number:

e-Mail:

Address:

Third Party’s Insurer:

Other Details

Please add any other relevant comments:

Add up to 10 x attachments below.

NOTES:The total maximum upload (the sum of all individual attachments) is 65Mb. If you need to send larger files please indicate this in the Please add any other relevant comments above and we will arrange access to our dedicated file sharing platform.

Accepted file types are: .PDF and Word Documents, Video and Audio Files (MP4, MP3), Images (.JPG, PNG, GIF) and .Zip Files.

Supporting Document 1:

Supporting Document 2:

Supporting Document 3:

Supporting Document 4:

Supporting Document 5:

Supporting Document 6:

Supporting Document 7:

Supporting Document 8:

Supporting Document 9:

Supporting Document 10:

Security Check

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