Essential Information for Our Customers
Financial Services Guide
You should read the Financial Services Guide (FSG) before deciding if you wish to proceed with our services or making a financial product decision.
Read MorePayment, Refund &Certificate Delivery Information
This section provides important information you should be aware of before entering a contract of insurance and/or ordering a Certificate of Currency.
Read MorePrivacy Policy
Strata Insurance respects your privacy and is committed to protecting the personal information of its clients.
Read MoreInsurance Brokers Code Of Practice
The 2022 Insurance Brokers Code of Practice (the Code) sets out standards of conduct for all Members of the National Insurance Brokers Association (NIBA) and non-members who have subscribed to the Code.
Read MoreComplaints
If you are dissatisfied with the service you've received from Strata Insurance, you should contact us without delay. We will endeavor to resolve your complaint quickly and fairly.
Read MoreProduct Disclosure Statements
Strata Insurance works closely with CHU, Flex Insurance, QUS, SCI, Longitude, SUU, AXIS and Chubb Insurance who provide expert underwriting solutions for residential and commercial owners corporations.
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